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Shipping & Returns

Our postage rate includes all packaging and handling fees. All the delivery services used require a signature.Damaged Goods

If your package arrives damaged, please sign for it as "damaged" and contact us immediately. Please do not return the item to us without speaking to us first and please contact us within three days of receiving the parcel, otherwise we cannot claim on our couriers insurance and as such your claim will not be valid.Incorrect Goods Received In the unlikely event that you have received an incorrect product or quantity, please contact us. This must be actioned within 3 days of receipt. Please state which products you have received, any codes or part numbers on the outside of the packaging and any other relevant information. Please do not open the inner packaging for incorrect items. Refused Delivery / Goods Not Collected / Goods Not Called For If you refuse a delivery, and the goods are returned to us, we will refund the order less any direct costs to us for the return. For UK courier deliveries, there is a 15 surcharge to return a package to us. Postage Costs to return unwanted goods or warranty returns are non-refundable.

if you have to think ... you haven't been Zenned!